Warranty Conditions

 

All products are under the warranty of the manufacturing companies unless otherwise stated. To ensure the validity of warranty conditions, please make sure to inspect the product during cargo delivery.

 

If you notice any damage, do not accept the product and have a report drawn up. Modifications made to the product, deformation of the product, or alteration of the product's original design are not covered by the warranty.

 

Product Return Conditions

 

In case the product you purchased from our site turns out to be defective, you need to contact us through the online support section on our page within 7 days from the delivery date at the latest.

 

Following this information, the defective product you will send to us via the shipping company will be replaced with a new one.

If the defect in the ordered product is caused by customer use or if the product has been used within the 7-day period, the product cannot be returned or exchanged.

As for the product return and exchange conditions, practices in accordance with the Consumer Protection Law No. 4077 are essential.